Last updated: 27 September 2026
This Privacy Policy explains how Pacific Oceanic Trading Limited (“we”, “us”, “our”), a company incorporated in Hong Kong (Business Registration No. 80595564), collects, uses and protects personal data when you visit pacificoceanictrading.com or contact us. We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.
1. Data we collect
- Enquiry form: name, company, country, business email, phone or WhatsApp number, products of interest, volumes, destination, import licence status and any message you send.
- Correspondence: information contained in emails and documents you send to us.
- Technical data: IP address, browser type and access times recorded in standard server and security logs by our hosting and network providers.
2. How we use your data
- To respond to your enquiry and prepare quotations or partnership proposals.
- To negotiate, perform and document commercial contracts, shipments and payments.
- To carry out know-your-customer, compliance and record-keeping obligations.
- To keep our website secure and working properly.
We do not sell personal data. We do not use your personal data for direct marketing without your prior consent.
3. Who we share data with
- Service providers that host our website and email and protect our network, acting on our instructions.
- Trade partners — producers, logistics providers, banks and payment providers — only to the extent necessary to process your enquiry or transaction.
- Authorities where required by law.
4. International transfers
Our service providers and trade partners may process data outside Hong Kong, including in Singapore, Europe and the countries of origin and destination of a shipment. We take reasonable steps to ensure your data receives an appropriate level of protection.
5. Retention
Enquiries that do not lead to business are kept for up to 24 months. Data related to contracts and transactions is kept for as long as required by applicable accounting, tax and legal obligations.
6. Security
Our website is served over encrypted HTTPS connections, and access to enquiries and business records is limited to authorised personnel.
7. Cookies
Our website uses only cookies that are technically necessary for its operation and security. We do not currently use advertising or analytics cookies. If this changes, we will update this policy.
8. Your rights
You may request access to, or correction of, the personal data we hold about you, and you may withdraw any consent you have given. A reasonable fee may be charged for processing a data access request, as permitted by law.
9. Contact
Pacific Oceanic Trading Limited
Suite 4002A, 40/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong
Email: [email protected]